From engineering to technical delivery.

Lead concurrent engagements for US companies through Upwork, with 5-star client ratings and repeat business: a clinical genomics SaaS startup, a website management agency, a product company, a project management consultancy and a creative agency. Experience and knowledge built on these engagements:

Concurrent US-client engagements through Upwork

• Clinical SaaS delivery and HIPAA-regulated data (clinical genomics startup, 2025 to present, Technical Project Manager and Scrum Master): lead delivery of a clinical decision-support platform with a distributed team of engineers, designers, AI specialists and QA; own the clinical rulebook as the single source of truth that turns clinical and genomic language into technical requirements; run sprint planning, backlog refinement, daily stand-ups, retrospectives and Friday executive demos with clinical stakeholders.
• Technical transitions and contractor oversight (same engagement): coordinated a PostgreSQL migration and the handover from a departing third-party front-end team without losing sprint velocity; manage contractor performance against committed estimates with Clockify reports, weekly variance flags and path-to-green plans.
• AI-augmented project management (across engagements): AI onboarding prompts and continuity systems (Claude) so project context survives long engagements; AI-assisted documentation, release notes, QA planning and hiring materials; Lovable and Figma AI for prototypes; Zapier, Make and n8n for workflow automation.
• Website management and e-commerce operations (US website management agency, 2025 to 2026, Project Manager and Account Manager): managed a book of 20 to 40 client websites on WordPress, WooCommerce and Shopify: intake, scoping, Jira tickets, QA, releases, hosting, DNS, plugin governance, Core Web Vitals, SEO fixes and redirects; translated client requests into developer and designer tickets and reviewed sites with the team to propose improvements; first PM moved into the dedicated Project Manager track when the agency split Account Manager and Project Manager roles; stack: Jira, Slack, Superhuman, Toggl.
• Hiring and technical interviewing (same agency): designed the technical interview program (question banks, answer keys, scorecards, live exercises) and interviewed Project Manager candidates with leadership.
• PMO leadership and documentation systems (product company, 2025 to present, Technical Project Manager and PMO lead): run leadership sessions and syncs with the founder who owns the product vision, track open decisions to closure, plan future features in phases, and stood up a document management system and technical documentation program.
• Digital growth and AI site builds (project management consultancy, 2025 to present): SEO, Google Ads, landing page optimization and conversion tracking; rebuilt the consultancy's website with Lovable (AI app builder); drafted consulting agreements and streamlined client billing workflows.
• Web and SaaS delivery with accessibility (creative agency, Oklahoma, Aug 2022 to Mar 2024, Senior Project Manager): delivered web and SaaS projects within tight deadlines and budgets, including back-end web development for B2B clients with security and scalability requirements; Figma design reviews, WCAG and WAI-ARIA compliance and usability testing; recruitment and hiring for project staff, cost monitoring and stakeholder conflict resolution.

• Fractional technical PM and web consultant for small businesses: led a WordPress store security incident response and a scaled-back migration to Shopify for an e-commerce retailer; produced branding and a proposal for a marketplace platform rebuild.

• Directed end-to-end delivery of TRIPP's VR wellness platform (Apple Vision Pro, Meta Quest, iOS, Android; Unity) from requirements to global rollout in under 12 months.
• Built the delivery framework: a single Jira source of truth integrated with GitHub, Zapier and Plastic SCM across DevOps, QA, development, design, marketing and compliance, with 1,000+ tickets per sprint filtered per department through JQL dashboards.
• Cut QA and bug incident response time by 50% and reduced post-launch bugs by 30% through risk management and release processes.
• Product Owner for the mobile app: backlog prioritization, sprint planning, release management, and Apple, Google and Samsung compliance including confidential pre-release devices.
• Scaled ceremonies for about 50 developers, 10 QA engineers and 6 designers: team working agreements, planning poker, GitHub PR reviews, and a daily call trimmed from 60 to 15 minutes.
• Contributed VR environment design with ShapesXR, Unity, 3D worldbuilding and GoogleXR.

• Managed SaaS integration, data warehouse and analytics projects for enterprise and e-commerce clients: Snowflake, dbt, Fivetran, AWS (S3, Snowpipe), BigQuery and MySQL pipelines, delivered through a 7-phase plan (discovery, infrastructure, ingestion, governance, dimensional modeling, dbt development, data quality).
• Built dashboards, scorecards and KPI tracking in Power BI, Tableau and Looker Studio; introduced automation that cut manual reporting by 40%.
• Led offshore engineering resources in India, managed Zapier-based pipeline integrations, and handled underperformance with fact-based path-to-green plans.
• Applied WCAG and WAI-ARIA standards, managed API integrations and ran usability testing; tracked work in Jira, monday.com, MS Project and Trello.

• Led an ERP implementation and API integrations that improved operational efficiency by 18%; implemented Single Sign-On (SSO).
• Directed cross-functional teams with Agile, owning roadmaps, product backlogs and release quality; tracked KPI and CPI to prioritize features.
• Defined project vision and strategy with business and customer needs, adjusting the roadmap to market objectives; kept design consistency with Sketch and Adobe XD.
• Authored the xTrim project summary on agile methods and AI and machine learning adoption.

• Led EdTech integrations (LTI) for the university's SaaS learning platform, working with UX teams and tracking KPIs; designed platform experiences in Sketch and Adobe XD.
• Technical lead for the design and build of an automated pruning machine: stiffness-based design, finite element safety verification, electronics selection, SolidWorks simulation and the user communication interface, plus full technician documentation.

• Supported control-room operations and engine maintenance at a thermoelectric plant; built the activity and asset database and led the digitization of company files.

• Managed academic and multidisciplinary engineering projects: timelines, budgets, resource allocation and stakeholder communication; transitioned from mechatronics engineering into project management.